Basic Helpline:

T +43 7582 61760-159

Mo-Th: 7:30 am - 6:00 pm

Fr: 7:30 am - 4:00 pm

Hotline Service

Hotline Service

Immediate, location-independent support


  • The Basic Helpline provides assistance from our Mould & Matic service experts for your requests and problems during the regular working hours.


Basic Helpline

You can count on us


Your benefits

Our expert team of service staff offers you fast and reliable support. Wherever you are, our expert telephone service is there to help ensure that any problem is solved quickly and dependably. And if you urgently require parts, our service staff will also guarantee fast shipping.

All this reduces machine downtime to a minimum.


Our services

  • Expert assistance from specialist Mould & Matic service staff
  • Service support also available for older Mould & Matic Equipment
  • A first consultation and basic analysis is free of charge